IMPORTANT EBAY DATES AND MILESTONES
For some reason eBay does not keep the information about deadlines of certain actions and milestones in one place. To prevent having to repeatedly research the same information, I've compiled all the key eBay deadlines and milestones here as a handy reference.
Auction Related Dates
Here are some important timelines that you should be aware of when you buy or sell on eBay.
Unpaid Item Process (Non Paying Bidder)
Sellers have up 45 days from the end of the auction to file an unpaid item process. You typically must wait 7 days after the item ends until you can file. You can file immediately if the buyer is no longer a registered user (NRU) or the buyer and seller mutually agree to withdraw the transaction. See Unpaid Item Process for more details.
Mutual Feedback Withdrawal
You can file a mutual feedback withdrawal 30 days after feedback was left or 90 days after the end of the auction, whichever is later. Make sure your trading partner agrees before proceeding. See Mutual Feedback Withdrawal for more details.
Feedback can be left up to 90 days from the end of the auction. However, if you know the item number of the auction, feedback can be left as long as the item is still available on eBay's server.
Second Chance Offer
You have up to 60 days to make a second chance offer to a non-winning bidder. It can be initiated immediately after the auction ends. The duration of the second chance offer can be 1, 3, 5 or 7 days.
Ending Your Listing Early
There must be more than 12 hours remaining for an auction to be eligible for early termination. Any outstanding bids can be cancelled. The 12 hour rule also applies to making changes in a listing. See End Your Listing Early for more details.
Retracting A Bid
You can retract a bid at anytime if there are more than 12 hours remaining on the auction. During the last 12 hours, you can retract a bid within one hour of placing the bid and it only affects the most recent bid. The seller can cancel a bid anytime the auction is active. See retracting a bid for more details.
A dispute with a seller can be initiated up to 45 days from the payment date. You have up to 20 days escalate the dispute into a claim once the dispute has been filed. The dispute will close automatically after 20 days if nothing further is done. There is no specified time limit for PayPal to resolve a claim.
eBay Account Related Milestones
These are milestones that apply to eBay seller's accounts.
New User Account
The new user icon will appear next to your account ID for 30 days after it has been created.
Power Seller Requirements
An eBay power seller must meet the following criteria:
- Maintain sales volume of at least $1,000 a month.
- Feedback score of at least 100.
- Maintain a 98% positive total feedback rating.
- Active member for at least 90 days.
Power seller tiers by monthly sales volume:
Trading Assistant Requirements
The requirements to become a trading assistant are:
- Feedback score of at least 100.
- Positive feedback rating of at least 97%.
- Average 4 monthly listings over the previous 3 months.
Trading Post Requirements
The requirements to become a trading post are:
- Feedback score of 500 or higher.
- Have a least 98% positive feedback.
- Sales of a least $25,000 per month.
- A staffed drop-off location or store.
As long as you use PayPal as payment, most items sold on eBay are protected by PayPal's basic tier buyer protection coverage up to $200. Items that are not covered are Live Auctions and vehicles. To qualify for top tier protection of $2,000, the seller must meet the following requirements:
- Feedback score of at least 50.
- Have at least 98% positive feedback.
- Has a verified PayPal Premier or Business account in good standing.
- PayPal is listed as a payment method.
- Selling from a PayPal approved country.
The amount of protection is stated under the Buy safely heading which is located right under the seller's feedback section listing.